Wavy Rental Agreement

Parties, rental summary and controlling documents

This Rental Agreement is between Wavy Rentals, LLC, doing business as Wavy Rentals St Simons Island and Wavy Rentals (“Wavy,” “we,” “us”), and the primary renter identified in the booking record (“Renter,” “you”). Wavy’s business and legal-notice address is Pier Village Mallery St, St Simons Island GA 31522. The rental equipment, unit number, rental period, delivery location, price, authorization amount and approved operators or paddlers appear in the reservation summary and are incorporated into this Agreement.

The controlling contract consists of the reservation summary, this Rental Agreement, the Cancellation & Change Policy, the Damage Authorization Policy, and the category-specific safety and legal-use guide. A later written trip amendment approved by Wavy controls only the item it changes. Marketing copy does not change the signed terms.

Reservation status and conditions to delivery

A request is not confirmed merely because it was submitted or temporarily held. Confirmation remains subject to available commissioned inventory, approved delivery access, route eligibility, payment, signed documents, valid driver credentials, the damage authorization and any insurer-required verification.

Wavy may decline or cancel before delivery if a condition cannot be satisfied. If Wavy cancels for its own inventory, access or compliance reason, Wavy refunds rental payments received for the unavailable service.

Renter, operator and paddler eligibility

The primary renter and every approved golf-cart or motorized-rental operator must be at least 21 years old under Wavy policy, possess any current valid driver’s license required for the category, be listed and approved before operation, and be capable of safe use. The approved paddleboard renter and paddler must also be at least 21 and able to independently launch, balance, control, stop, turn, remount in deep water, assess conditions and return without instruction or supervision. A driver’s license is not required merely to paddle the board.

The Renter may not permit an unapproved, unlicensed where required, impaired, fatigued, medically unfit or otherwise unsafe person to operate or use rental equipment. The Renter remains responsible for custody and permitted use even when another approved operator is using a vehicle. The paddleboard package is limited to one approved paddler and is an equipment rental—not a lesson, guided tour, lifeguard service, navigation service or promise of rescue coverage.

Rental period, delivery and return

The rental begins and ends at the dates, times and approved property location shown in the reservation summary. Free delivery and pickup apply only to the approved Wavy service area and do not waive property-access, parking, staging, launch, transport or handoff requirements. A paddleboard’s four-hour or 24-hour window is measured from the scheduled handoff and does not authorize use after dark or storage on public property.

The Renter will provide accurate gate, parking, host and contact information; inspect delivered equipment; report any material discrepancy before use; and return it to the agreed private location, reasonably clean, with every key, paddle, life jacket, leash, charger or other listed component. An extension is effective only after written approval and acceptance of any additional price or authorization. Keeping or abandoning rental equipment after the return time without approval is a material breach.

Rental charges, taxes and payment authority

The Renter will pay 100% of the itemized rental price, selected add-ons and the sales tax displayed at checkout (currently a fixed 7% Georgia sales tax) through the secure checkout shown in the reservation summary. Free delivery and pickup within Wavy’s approved service area have no separate charge. A holiday or event surcharge applies only when conspicuously itemized before payment.

The separate temporary damage authorization is $500 for a golf-cart reservation and $100 for an electric-scooter or paddleboard reservation. It is not part of the rental payment or sales-tax calculation. The Renter represents that they are authorized to use each payment method provided. Wavy uses Stripe as its payment processor and does not receive or store the full card number or security code. A chargeback is not a substitute for giving Wavy cancellation notice or using the documented dispute process, and nothing in this clause restricts lawful cardholder rights.

Saved payment method and temporary damage authorization

By accepting the conspicuous checkout acknowledgement and completing payment, the Renter authorizes Stripe to save the selected payment method for this reservation and authorizes Wavy to request the category-specific temporary authorization: $500 for a golf cart or $100 for an electric scooter or paddleboard. The authorization is separate from rental payment, is not an automatic charge, may reduce available credit or funds, and is not a limit on responsibility for documented permitted loss. Wavy will not deliver rental equipment unless the required authorization is active.

For an advance reservation, Wavy’s operational target is to have the authorization active by 6:00 PM Eastern Time on the calendar day before delivery. That target is not a same-day booking cutoff. A same-day or sufficiently near-term reservation proceeds directly to authorization after rental payment. For a future reservation, Wavy may use the saved payment method to attempt the authorization close to delivery rather than unnecessarily early. If the card issuer requires customer authentication or the automatic request is declined, the Renter must complete the secure Stripe verification link before delivery.

Because card-network authorizations expire, the Renter authorizes Wavy and Stripe to renew or replace the temporary authorization when reasonably necessary during a long rental or documented post-return review. Wavy may release, cancel, or—only for amounts permitted by the signed Agreement—capture against an authorization. A later off-session charge for documented permitted loss is authorized only as described in the Damage Authorization Policy and remains subject to the evidence, notice, dispute, credit and refund requirements in that policy. Issuer posting and release timing are outside Wavy’s direct control.

Legal territory, routes and approved water

A PTV may be operated only in the approved territory and on public streets where current law and signs permit. Glynn County presently states that PTVs may use streets posted at 25 mph or less, must not use sidewalks or bike paths, must comply with traffic laws, and must meet registration, equipment, seat and restraint rules. The route map and current signs control over general trip suggestions.

No motorized rental may be taken off St. Simons Island, transported without written approval, driven on a beach, dune, sidewalk, prohibited path, state highway, limited-access road, private property without permission or any location outside the written territory. A paddleboard may be used only from the approved public launch and within the written water plan, current law and posted restrictions. It may not enter a marked no-vessel swimming area, restricted or closed water, unsafe surf or inlet conditions, navigation channel, private access without permission, wildlife closure or any area outside the approved plan.

Seat belts, passengers, child restraints and flotation

Vehicle occupancy may never exceed one person per manufacturer-designated seat. Every cart occupant must use the installed seat belt while moving. The Renter is responsible for supplying, correctly installing and using any child passenger restraint required by current law; Wavy does not select or install child seats.

No rider may stand, sit on a lap, ride in a cargo or step area, hang from a vehicle, enter or exit while moving, or interfere with the operator. A paddleboard carries one approved adult paddler only: no child or adult passenger, pet, towing, sitting on another person, or attachment of a person to the board. The supplied properly fitted life jacket must be worn whenever the board is in use. The leash may be used only as instructed for the approved water and conditions.

Paddleboard conditions, transport and water-use duties

Before each launch, the paddler will check the current National Weather Service coastal forecast, NOAA tide information, posted beach or launch warnings, observed wind, waves, current, visibility, boat traffic and equipment condition. Thunder, dangerous or offshore wind, unsuitable surf or current, poor visibility, a closure, damaged gear, illness, impairment, insufficient ability or uncertainty requires no launch or immediate return to shore.

The paddleboard may not be used after dark, in severe weather, while impaired, beyond the paddler’s independent ability, for racing, surfing, fishing, commercial use or rescue attempts, or to approach or disturb wildlife. It may not be dragged, left unattended at a public access, stored on dunes, placed loose on a cart or ordinary vehicle roof, modified, repaired or transported contrary to Wavy’s written plan. The Renter will leave a float plan with a reliable person and call 911 for a missing paddler, injury or immediate danger before notifying Wavy.

Prohibited and unsafe use

The vehicle may not be used while the operator is under the influence of alcohol, cannabis, illegal drugs, impairing medication or any substance that reduces safe operation. It may not be raced, speed-tested, pushed, towed, used to tow, overloaded, submerged, driven through standing water, used for commercial transport, rented onward, intentionally damaged or operated recklessly.

Phone use while moving, stunt riding, curb or median hopping, intentional skidding, off-road use, tampering with governors or safety equipment, and operation after a warning light, unusual sound, tire issue or other unsafe condition are prohibited. Smoking, vaping and illegal substances are prohibited in or on the vehicle.

Care, security, fuel and condition

The Renter will use ordinary care, remove the key when unattended, engage the parking brake, secure the vehicle in lawful parking, protect keys and equipment, and follow the delivered operating guide. The cart may not be stored where it blocks a sidewalk, path, fire lane, accessible route or neighboring property.

The Renter will not repair, modify, decorate, wash with harsh chemicals, install accessories, disconnect tracking or safety equipment, or allow service by another person without Wavy’s written approval. Ordinary wear consistent with proper use is not damage.

Inspection records and photographs

Wavy may document pre-delivery, handoff, service and return condition using time-stamped photographs, video, checklists, odometer or hour readings, fuel level, equipment inventory, technician notes and customer-submitted files. The Renter may add photographs before first use and at return.

A signed handoff or beginning use without reporting a readily visible discrepancy may be considered acceptance of the recorded starting condition, but it does not eliminate a claim involving a latent defect or inaccurate record. Inspection evidence will be evaluated reasonably and together, not through an automatic charge.

Collision, injury, theft and incident duties

For an emergency, injury, collision, suspected crime or dangerous road condition, stop, secure the scene if safely possible and call 911. Do not continue using a vehicle that may be unsafe. Notify Wavy as soon as safely possible at the listed support number and use My Trips to preserve the trip record.

The Renter will provide truthful details, operator and witness information, photographs when safe, the law-enforcement report number and insurance information; will not abandon the vehicle except for immediate safety; and will reasonably cooperate with investigation and recovery. The Renter may not admit liability on Wavy’s behalf or promise a settlement.

Breakdown, recall and service interruption

Stop operation and contact Wavy for a breakdown, warning light, tire concern, control issue or suspected defect. Do not arrange repairs, towing, jump-starting or parts without approval except emergency measures reasonably necessary to prevent immediate injury.

Wavy may inspect, repair, exchange, relocate, recover or remove a vehicle when safety, law, recall, weather, property access or condition requires it. A replacement vehicle is not guaranteed. Refund or credit for a Wavy-caused service failure is handled under the Cancellation & Change Policy; inconvenience alone does not authorize unsafe continued use.

Responsibility for loss and damage

To the extent permitted by law, the Renter is responsible for documented loss or damage occurring during the rental when caused by the Renter, an approved or unauthorized operator, a rider, prohibited use, breach of this Agreement, negligence, intentional conduct, failure to secure the vehicle or failure to report and mitigate an incident.

Recoverable amounts may include reasonable repair or replacement, required tax, towing, recovery, storage, missing equipment, extraordinary cleaning and loss of use only when legally permitted and reasonably documented. Wavy will credit salvage, insurance, third-party recovery and amounts already collected for the same loss. The Renter is not charged for recorded pre-existing damage, ordinary wear, a manufacturer defect or mechanical failure not caused or worsened by misuse.

Transparent post-rental charge schedule

The following schedule narrows—not expands—the categories that may be charged. Any amount remains subject to evidence, applicable law, the authorization process and the limits stated here.

• Physical damage or missing equipment: Documented reasonable parts, labor, tax, transport and replacement cost, less applicable salvage or recoveries.
• Extraordinary cleaning: Documented labor and supplies, capped at $150. Ordinary vacation sand and routine turnover are not chargeable.
• Smoke, vape or prohibited-substance remediation: Documented remediation, capped at $250.
• Fuel shortage: Actual fuel plus a $25 mobile refueling service charge when the cart is not returned at the delivered fuel level.
• Late return: $25 per started hour after a 15-minute grace period, capped at the then-current 24-hour rental rate, plus documented recovery cost if the vehicle must be retrieved elsewhere.
• Key or control replacement: Actual replacement, programming and delivery cost.
• Recovery, towing or impound: Actual third-party charges plus documented Wavy recovery labor when caused by prohibited use, abandonment, impound or renter breach.

Insurance and optional protection

Wavy does not represent that the Renter’s auto, homeowner, travel, umbrella or credit-card coverage applies to a PTV or other rental. The Renter should ask their carrier or card issuer before the trip. Any optional waiver or protection product, if later offered, is not insurance and will be governed by a separate written document.

Nothing on this site currently promises a collision- or loss-damage waiver. The damage authorization is security for potential obligations; it is not insurance and does not purchase coverage.

Open-air vehicle and paddle-sport risks; preservation of rights

The Renter understands that open-air vehicles present risks including weather exposure, limited crash protection, traffic and uneven surfaces. Paddleboarding adds inherent risks including drowning, immersion, current, tide, wind, waves, surf, lightning, heat, cold-water response, marine traffic, submerged objects, oyster beds, wildlife, separation from shore or board, falls, collision, equipment failure and delayed rescue. The paddler accepts ordinary inherent risks of lawful use within their ability and agrees to act conservatively.

This Agreement does not release Wavy from liability that cannot lawfully be waived and does not excuse Wavy’s gross negligence, willful misconduct, fraudulent concealment or statutory duties. Any release, allocation of risk or limitation is intended to apply only to the maximum extent Georgia law permits.

Third-party claims and indemnity

To the extent permitted by law, the Renter will defend and indemnify Wavy from a third-party claim, fine or expense to the extent caused by the Renter’s or operator’s negligence, intentional misconduct, illegal use or material breach. This obligation is reduced by the percentage of fault attributable to Wavy or another person and does not apply to Wavy’s gross negligence or willful misconduct.

Traffic, parking, impound and property-access citations caused by the rental party are the Renter’s responsibility. Wavy may provide booking and operator information when lawfully required.

Personal property and property damage

The Renter is responsible for personal belongings placed in or on the vehicle and for checking the vehicle at return. Wavy will use reasonable care with recovered property but does not guarantee recovery or storage.

The Renter must immediately report damage to a hotel, residence, landscaping, parked vehicle or other property. Responsibility is allocated under applicable law and the facts of the incident; this clause does not create liability where none otherwise exists.

Cancellation, weather, no-show and early return

The Cancellation & Change Policy is incorporated into this Agreement. Cancellation is effective when received through My Trips or direct written contact that identifies the booking. A pending request does not alter the trip until approved.

Weather alone does not automatically cancel a reservation. The operator must stop when conditions are unsafe. If Wavy prohibits use or cannot provide material service, company-cancellation and service-failure remedies apply. Voluntary early return, reduced use, operator ineligibility, property denial caused by inaccurate booking information and no-show are handled under the published policy.

Default, suspension and recovery

Wavy may suspend use or recover the vehicle without prior notice when reasonably necessary for immediate safety, suspected theft, unlawful use, material payment default, expired rental, abandonment or serious breach. The Renter will not obstruct a lawful recovery and authorizes access to the approved delivery property to the extent the Renter has authority to grant it.

Wavy will use reasonable efforts to give notice and avoid unnecessary disruption. Termination does not erase accrued payment, damage or return duties, but Wavy may not impose a penalty or enter property in a manner prohibited by law.

Electronic records, consent and communications

By selecting the electronic-consent acknowledgement and typing the full legal name, the signer agrees to conduct this transaction electronically, intends the typed name to be an electronic signature and agrees that the signed record may be stored with the booking, timestamp, signer email, terms version and activity record. A paper copy may be requested from Wavy.

Transactional messages may be sent by email, account notification or SMS to the supplied contact information where permitted. Marketing consent is separate and optional. Electronic consent may be withdrawn prospectively by contacting Wavy, but withdrawal does not invalidate a previously completed transaction or remove obligations already incurred.

Privacy, records and lawful disclosure

Wavy uses identity, booking, payment-reference, delivery, license, agreement, support, location-related and inspection data to perform the rental, protect people and property, prevent fraud, resolve disputes and comply with law. Full card numbers remain with the payment processor.

Records may be shared with processors, insurers, professional advisers, property contacts, service providers or authorities only as reasonably needed and described in the Privacy Notice. Requests for access, correction or deletion remain subject to legal, safety, fraud, insurance and transaction-retention duties.

Notices and contact information

Reservation, change, cancellation, safety, privacy and dispute notices must identify the sender, the booking or transaction when applicable, the subject and the requested action. The designated channels and effective-delivery rules appear in Wavy’s Legal Notice, which is incorporated for notice procedure but does not override a non-waivable method required by law.

Formal written notices to Wavy may be sent to Wavy Rentals, LLC, Attn: Legal Notices, Pier Village Mallery St, St Simons Island GA 31522, with an email copy to matthew@wavyssi.com. Urgent trip or safety issues should also be reported by telephone at (912) 814-1604; emergencies go to 911 first. Wavy may send transaction notices to the renter’s supplied email, telephone number, My Trips account or booking address. Keep contact details current and retain proof of delivery.

Complaints and dispute process

First send a written booking-linked notice describing the disputed event, amount and requested resolution. Wavy will acknowledge it, preserve available records and provide a substantive response after reasonable review. Damage-authorization disputes follow the shorter evidence timeline stated in that policy.

Georgia law governs without eliminating non-waivable protections of another jurisdiction. Subject to applicable jurisdiction and venue rules, court proceedings may be brought in Glynn County, Georgia. This Agreement does not require private arbitration, waive a lawful small-claims option, shorten a statutory limitation period or prohibit a report to a regulator, insurer, card issuer or law-enforcement agency.

General contract terms

This Agreement and incorporated documents are the entire agreement for the rental. A waiver must be written and applies only to the stated event. The Renter may not assign or subrent the reservation; Wavy may assign payment or insurance claims where lawful but remains responsible for promised rental services.

If a provision is unenforceable, it will be narrowed or severed to the minimum extent necessary and the remainder continues. Headings aid reading but do not limit meaning. “Including” means including without limitation. Obligations concerning payment, loss, records, disputes and accrued rights survive return.

Signature acknowledgements

Before signing, the Renter must be able to open the Rental Agreement, Cancellation & Change Policy, Damage Authorization Policy, Safety Center, Privacy Notice and reservation summary. The signer confirms they had an opportunity to read, ask questions, save a copy and decline the transaction.

The signer specifically acknowledges the 21+ eligibility policy; approved operator or paddler rule; route, water, restraint and flotation restrictions; cancellation windows; the separate $500 golf-cart or $100 electric-scooter and paddleboard temporary authorization; storage of the selected payment method by Stripe for this reservation; Wavy’s authority to place and, when reasonably necessary, renew the authorization; immediate authorization processing for same-day rentals; responsibility for documented permitted loss; incident duties; electronic-signature consent; and the statement that the authorization is not insurance or a liability cap. Paddleboard renters also acknowledge that the rental is not a lesson, guided tour, lifeguard or rescue service and that conditions—not the reservation schedule—control launch and continued use.